Why can't I log in to Hotshot?

Most login problems come from a forgotten password, an email address that hasn't been verified yet, or an email address you can no longer use. Find your situation below.

How to log in

1. Go to the Hotshot log in page.
2. Enter the email address you signed up with and your password.
3. Click "Log in."

If you see "The email or password you've entered is incorrect," check that you typed the same email address you used to sign up. If it is correct, reset your password.

I forgot my password

1. On the log in page, click "Forgot password?" You can also go straight to the Reset your password page.
2. Enter your account email address and click "Reset password."
3. Open the email we send you and click "Change my password."

If the email doesn't arrive or the link doesn't work, see Why isn't my password reset working?

I just signed up and can't log in

If you see "Please confirm your email address to complete your registration," you need to verify your email address before you can log in. Click "Verify my email address" in the email we sent when you signed up. If you can't find that email, see Why didn't I get my verification email?

If you aren't sure you finished signing up, go to the sign up page and enter your email address. A message that the email "has already been taken" means your account exists.

I no longer have access to the email address on my account

You can see your email address on the Account page, but you can't change it yourself. Contact us with the email address currently on your account and the new address you want to use, and we will update it for you.

Still have questions? Contact us at support@hotshotlegal.com or use the chat on our website.