How do I add Hotshot to our email safe-sender list?

Hotshot sends account emails that your users need to receive, such as the email that verifies a new account and password reset emails. If your email system filters these messages, users can't finish signing up or reset their passwords. Adding Hotshot's email domain to your safe-sender list prevents this.

Which domain to add

Add hotshotlegal.com to the global safe-sender list (sometimes called an allow list) in your email system.

If your users take Hotshot CLE tracks, also add americanbar.org. The American Bar Association sends the CLE affidavit email from mcle-hotshot@americanbar.org, and firm spam filters sometimes block it.

How to add the domain

The steps depend on your email system, so we recommend asking your IT team to make the change. Ask them to:

1. Add hotshotlegal.com to the organization-wide safe-sender or allow list, not only to individual mailboxes.
2. Add americanbar.org as well if your users will earn CLE credit through Hotshot.

When to do it

Make this change before you send signup instructions to your users. That way their verification emails arrive the first time.

Still have questions? Contact us at support@hotshotlegal.com or use the chat on our website.