Managing an Organization’s Account

Instructions and tips for administrators of organization subscriptions to Hotshot

12 articles in this collection
Written by Ian Nelson, Caitie McCarthy, and Han Pham

Customer Success Team

What does the Hotshot Customer Success team do?

Written by Caitie McCarthy
Updated over a week ago

Customer Success contacts

Written by Han Pham
Updated over a week ago

Account Owners and Administrators

What are account owners and admins?

Written by Han Pham
Updated over a week ago

Who should be an admin and how many can we have?

Written by Ian Nelson
Updated over a week ago

How do I add or delete admins?

Written by Han Pham
Updated over a week ago

User Management

Hotshot Certificate Programs

Certificate programs are self-directed learning programs for associates

Written by Caitie McCarthy
Updated over a week ago

How do new users sign up?

Assistance with setting up new users on an account

Written by Han Pham
Updated over a week ago

Is there any limit on who and how many people can be added to an account?

Written by Ian Nelson
Updated over a week ago

How do I delete users who have left my organization?

Written by Han Pham
Updated over a week ago

Can I track usage?

Written by Han Pham
Updated over a week ago

Rollout and Usage

Tips to ensure a successful rollout at a law firm

Written by Caitie McCarthy
Updated over a week ago

Tips for encouraging usage

Written by Caitie McCarthy
Updated over a week ago